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The Technology Solutions Group (TSG) of Digital Controls will
create a network that will provide the robustness and flexibility to allow our customerâs business to grow. We analyze their current network and create a functional, scalable network. Our team is
highly trained and offers our customer the benefit of our years of experience in designing and implementing networks. The process we use for network
design and consulting is a three-phase approach. The first phase is a Network Environment Assessment, the second phase is presenting a formal technology plan
and the third phase is the actual implementation of the technology plan.
The goal of Network Environment Assessment in Phase 1 is to determine the status of
the current network environment/infrastructure, perform network Health Checks, and analyze the network's design and performance. We will also make the appropriate
recommendations to fix any on-going problems. In addition, we will determine network topologies, protocols, speeds etc. While on-site, the TSG Customer Support
Professional (CSP) will perform network performance tests, determine protocols in use, find out the number of users and servers and printers. We will check on WAN
connectivity and circuit types along with determining Internet access and security levels. We will interview the customer to understand their network management tools
and procedures as well as the network backup policies. Finally, we will work to determine our customerâs network environment's performance goals and growth
requirements. This interview process allows us to make the appropriate recommendations about how to address the network environment goals.
Phase 2 of the Network Design process involves the delivery of a formal Technology
Architecture Plan. This plan will provide the final infrastructure design, complete with detailed network drawings, bills of material (along with justification of the equipment
chosen) for the equipment utilized in the implementation. The plan also will include formal customer training recommendations.
Phase 3 of this process is the implementation of the Network Design. This is
accomplished by following the detailed implementation plan that includes; roll out sequences, time lines for completion of major milestones and estimated project costs
and if appropriate, an implementation management proposal. We will assist in all phases of implementation, from hardware procurement to management of sub-contractors.
The implementation plan includes:
- A detailed list of requirements of the customer and TSG to allow for timely completion of the project
- A plan that details any project management services that will be provided
- A time line with periodic meetings with the customer, as well as, all milestones including payment schedule.
- A description of the involvement of any other sub contractors
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