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breadth of IT solutions
all while maintaining our extremely high standard of complete customer care.
DEPTH OF EXPERIENCE
Whether we are on-site managing your network, building and deploying a web application for a
school district, analyzing your security or implementing a print management software solution,
WE STAND OUT FROM THE CROWD!
Most organizations in our industry simply cannot approach our level of technical knowledge
and experience in the IT solutions business (over 35 years!). This in-depth experience, equaling hundreds of man years, crosses all aspects of the IT infrastructure. We have practical, hands-on
experience and formal training in networking, Internet application development, UNIX, NT and Novell support, hardware and software staging and installation, print and document output management solutions, network and systems security, hardware maintenance, network monitoring and much more. Our Engineers average over 10 years of real world IT industry experience (not just âbook trainingâ), which gives us the ability to implement and support even the most complex IT infrastructure solutions.
Additionally, we partner with the top names in the industry for hardware and software solutions, Cisco Systems, Sun Microsystems, Compaq, Microsoft, and Novell.
These world class partners provide us with the necessary resources and training needed to deliver and support the IT solutions our customers require.
We hold the following technical certifications:
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Cisco Systems
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Sun Microsystems
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Compaq
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Microsoft & Novell
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Others
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On staff-CCIE, CCDP, CCDA,CCNP, CCNA, Company Security
Specialization,
Security Specialists
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SunFire Certification, Sun Cluster Certification,
Competency 2000, Solaris Certification,
Sun Service Mgr Help Desk Certification
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Compaq workgroup certification
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Microsoft Certified Solution Partner Status, MCSEâs and
MCPâs on staff, MS Exchange, SQL and desktop certifications,
Novell CNEâs and CNAâs on staff
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Veritas Certification, McAfee Anti-Virus, Citrix, NCR
UNIX, Steeleye Lifekeeper, FCC Licensed Commercial Comm.
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BREADTH OF IT SOLUTIONS
Digital Controls, through its three divisions, offers a wide array of IT solutions. The breadth of these offerings allows us to be a single source of IT infrastructure solutions for our customers.
Whether a customer needs a network security assessment or they need to deploy a web based report management system or something as simple as a web site, they count on
Digital Controls to be their IT solutions partner.
Our Technology Services Group provides on-site and remote managed services for network and systems support, network security management services, a suite of professional
services that include network and system design, staging and installation and complex configuration services. In addition the Technology Services Group offers predictively priced IT
hardware and software deployment solutions (based on the industryâs leading vendorsâ products; Cisco Systems, Sun Microsystems, Compaq, Microsoft and Novell). All of the
Technology Services Group offerings are designed to increase the efficiency and improve the productivity of your IT staff.
Our Internet applications division, e-solutions@work, is a full service Internet application developer. Their mission is to develop and deploy predictively priced, browser-based
applications for our customers. They focus on database driven web applications that empower our customers to have control over content and changes to their application and not be held
hostage by the application developer. Additionally, e-solutions@work offers a wide range of support solutions called SureWeb™, which include managed application hosting and support.
Our software division, Plus Technologies®, is a developer and marketer of Advanced Document Delivery and Printer Management software solutions. They have provided software
and related services to over 1,500 customers in more than 30 countries, including many Fortune 500 companies. Their products are focused on the reliable, intelligent delivery of
documents, created by business applications, to printers, fax servers, e-mail recipients and web servers, across complex network environments. Their software is designed to be easy to
install and use, is compliant with most ERP applications and is fully SAP certified. Their solutions provide advanced capabilities such as document delivery confirmation, automated
re-routing and notification, bursting, collation and bundling, security, load balancing, automated fail-over, and simplified queue administration.
Our account management team is extensively cross trained on all of the solutions we offer. To learn more about our IT solutions offerings, click on the divisional links above. To have an
account manager contact you please e-mail us or call us at 1-800-274-1627.
CUSTOMER CARE
We Take Your Success Personally!
Ultimately, we measure our success by the satisfaction of our customers. We understand that they are personally responsible to their management for the success of the projects we
work on together. Our customers trust us because of our experience, the depth of our technical knowledge, and because we take their responsibility for successful solution
implementation and the ongoing support of those solutions, personally. When the projects we do for our customers have been successfully completed or we make them look like a hero for
choosing us to support their IT infrastructure, that is when the customer receives the true value of working with Digital Controls, for us it is another promise kept--Customer Care is our Number One Priority!
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