SERVICES / OPERATIONS
Technology Services
On-site and remote services for network support, system administration, security and complex deployment work.
Managed services
On-site personnel
Experienced engineers worked at customer locations to strengthen internal network and systems support.
Operations and administration
Diagnostic assistance, performance-tuning recommendations and multi-vendor issue resolution through a single support relationship.
Remote monitoring
Monitoring of network devices and systems with proactive problem notification.
Professional services
Network and system design, site preparation, staging, installation, configuration, security assessments and deployment planning.
Support options
Programs included help-desk support, operating-system maintenance, software utilities, hardware maintenance and unit exchange.